Windows 10: Compatibility is Key

So you’ve heard – Windows 10 has hit the PC world by storm, with widespread adoption in the private and public sector catching up to the consumer side. According to Gartner, the adoption of Windows 10 is faster than previous OS and the traditional refresh cycles are shortening. What’s driving the movement? Well, it’s a combination of events really, all based on one common need – Security.

The Human Factor

Our Product Marketing Manager, Aaron, and I had a watercooler chat the other day about taking a fresh approach to a corporation’s IT Security in the likes and regularity of spring cleaning. An approach like this would be ideal – you would have an up-to-date inventory of your hardware, you would have up-to-date software, and a complete 360 view of your organization. After completing what might be an onerous task, you would be able to identify the robustness of your environment, where your gaps might be, and where you have room to improve. In general, one might argue you would feel ‘in control’.

We Spoke with Healthcare IT Leaders – Here’s What We Learned

Businesses and Organizations in the U.S. Healthcare Industry are arguably subject to the most stringent data privacy and security laws on the planet. If you’re a Healthcare IT leader involved in compliance efforts – we certainly sympathize with you. Recently, Aaron McIntosh and I held a webinar on HIPAA Compliance for 2017 and Beyond in partnership with HiMSS – a 60,000+ member not-for-profit organization dedicated to improving healthcare through the best use of IT1. Our aim was to improve Healthcare IT leaders’ understanding of HIPAA in the context of the trends, breaches and common compliance issues we’re seeing across the industry so far in 2017. But it turns out that we gained far more insight than we shared with our audience of more than 140+ IT and Compliance leaders.

The Key to Protecting Data, Featuring Gartner

If there is one absolute truth in business, it’s that data is now everywhere. Big or small, companies wrestle with keeping data secure with an ever expanding mobile and agile workforce. Increasingly companies are turning to endpoint encryption as the answer to protecting their data.

The 6 Point Security Spring Cleaning Checklist

As an enterprise, you should not need an occasion to ensure that your security practices are up-to-date, fine-tuned and resilient. However, when immersed in the day-to-day it’s easy to overlook or neglect some of the standard best practices to securing your environment. The first signs of spring seem to trigger an inherent need to clean, and it’s no longer isolated to the garage or the cottage. It’s easy and worthwhile to apply the concept of spring cleaning, an annual event, to getting your security house in order too.

Here’s a 6 point checklist to get you started!

Flexibility in IT

We often talk about flexibility in IT in instances of user-friendly experiences like knowing your Microsoft Word doc will open in Apple’s Pages, or the ability to accept or decline a meeting request from your iPhone with an Outlook account.  But, what is being developed behind the curtains for IT flexibility is going to change how the world uses technology.

Are Companies Safeguarding Their Customers’ Personal Identifying Information? Survey Says, “No,” in Many Cases.

As data privacy concerns and supporting regulations escalate, are companies really prepared to ensure protection of their customers’ personal identifying information (PII) and to quickly and accurately report a breach should one occur?  WinMagic recently conducted a survey of IT decision makers in the U.S., UK, France and Germany to assess their companies’ capabilities in these areas – and the findings should raise some red flags.

Sending the Elevator Down for the Next Generation

To be frank, I wouldn’t be where I am right now if I didn’t cross paths with people who believed in me and gave me a chance. Thus I need to send the elevator back down to bring the next generation of talent up to where I am. That’s why I was thrilled to have been invited to represent WinMagic at the Glenforest STEM (Science Technology Engineering Math) Conference as a “speed mentor.” That meant that I would be set up in a room, and high school students in groups of three to five will come in and be seated with a mentor. From there, the students will be given five minutes to ask questions pertaining to my career before rotating to another mentor. The logic was that by doing these “speed mentoring” sessions, the students would get an amazing opportunity to learn more about the STEM careers available to them as well as to ask questions in a more personal environment. Thus I agreed to be a “speed mentor” for roughly 1000+ students.

EU GDPR – The Final Countdown

In May 1986, a little-known Swedish band called Europe released their international breakthrough album, The Final Countdown – topping the charts in 25 countries. Thirty years later in May 2016, the European Commission released the official EU General Data Protection Regulation (GDPR) – another international breakthrough with a far greater global impact, albeit on the data privacy and protection landscape. But when legislation becomes law on May 25th 2018, will you be prepared? With just one year left, it’s the final countdown.

The Requirement for Security Independence in a Virtualized (or Cloud) (or Virtual) World

As we evolve more and more to complete self-contained services like the mainstream Cloud services of Microsoft, Amazon, IBM and Google, I often express concerns about the Cyber aspects being coupled.  Enterprises and users are, if they haven’t already, getting more and more comfortable with giving up their physical/virtual servers, applications and storage but are not, and should not, be comfortable giving up control of their sensitive data.  The shared responsibility models of Cloud Services Providers (CSPs) delineates between the physical aspects (network, disks, memory, etc.) and the responsibility of what resides in the storage and computer.

Future Leaders of Tomorrow Doing Great Stuff Today

Recently, I got the opportunity to be a judge at the Nahani-Glenforest Lego Robotics Competition. This is a competition where groups of grade 1 and 3 students from Nahani Way Public School work with high school students from Glenforest Secondary School to build and program Lego robots to do specific tasks. For yours truly, this was an opportunity to give back to the community and inspire the next generation who will take up careers in science, technology, engineering and mathematics (STEM). This was a high profile event as in attendance was Mississauga Mayor Bonnie Crombie as well as Navdeep Bains who is the Minister of Innovation, Science and Economic Development for the Government of Canada.

Overcoming Weak Password Compliance

Have you taken the #LayerUP pledge? It’s an ingenious way to get people’s attention on a topic that might be considered frivolous, but which could result in some rather costly consequences if not followed – and that topic is Password Compliance.  In enterprises, getting all of the employees to adopt password best practices on a consistent basis can be very difficult – especially since its human nature to use repetitive patterns or familiar phrases as passwords. Why? Because password requirements are everywhere, and the demand from IT departments to make them lengthier and more complex continue to grow and well, let’s be honest, the more passwords you have, the more likely you are to forget them.

SEDs, Sleep and Hibernation

I have written about the security implications of using sleep with encrypted drives in the past  and have offered both short term and longer term solutions that would allow users to use sleep under some conditions and not risk (too much) a data breach.   Today I am writing to offer another, common sense, alternative: Just don’t use sleep because you don’t really need it.

Approaches Canadian SMBs Are Taking to Become Secure

One of many common denominators that modern corporations face regardless of size, industry vertical and revenue is technical vulnerability. Without reiterating the monetary impact and disruption to business that IT attack’s result in, taking a proactive and engaged approach is your best defense. The reality of the starting point is that Canadian small and medium businesses are faced with obstacles right off the bat such as:

Harnessing BitLocker’s Full Potential: Introducing the BitLocker Toolkit

Being a security professional can be tough it you don’t have the right tools. And some of the tools in your arsenal are native encryption solutions, like BitLocker, which provide a strong first step in data security. But with your IT environment growing ever more complex – having multiple devices, operating systems, and strapped resources – it’s time to start managing your environment the smartest way.

HIPAA in 2017 and Beyond: If you fail to plan, you are planning to fail

Another day, another breach. In a relatively unsurprising start to 2017, healthcare breaches are on track to reach new heights (or is it depths?). In what has become a somewhat satirical annual tradition, analysts forecast upcoming breach trends for the notoriously hard hit healthcare industry, and title each year with a fitting name. In 2015, it kicked off with the Year of the Healthcare Breach. In 2016, it was the Rise of Ransomware. So as I was reading about yet another breach in April, a question came to mind, what will “Year of the” be for 2017?

Why Average Handle Time Doesn’t Equal An Exceptional Customer Experience

Have you ever called a contact center within a company because you had an issue, and felt like you were being “hurried” off the phone? If you’ve had that experience, there’s a reason for you feeling that way. Which is that the contact center that you were calling is actually trying to “hurry” you off the phone. Let me give you the inside scoop as to why you are being “hurried” to hang up from a contact center.

5 Questions Security Professionals Should ask as they Move to the Cloud

Have you heard of the great migration of Modern IT to the Cloud? It’s not new, revolutionary or innovative, and many enterprises are doing it.  But what we are seeing is, regardless of industry, migrating to a cloud solution is occurring for a myriad of different reasons – from strategic reasons, to the flexibility, productivity and cost-savings gained by moving workloads and storage from on-site to the Cloud.

Full Disk Encryption, UEFI, Secure Boot and Device Guard

It has been a while since I have written about UEFI, Secure Boot and their impact on Full Disk Encryption (FDE) pre-boot authentication (PBA) so it’s time for an update on what is new in this area, but first here is a recap because this is a bit of an arcane technical subject. UEFI stands for “Unified Extensible Firmware Interface”. The UEFI specification defines a standard model for the interface between personal-computer operating systems and platform firmware.   It provides a standard environment for booting an operating system and running pre-boot applications such as the PBA for FDE.   It replaces the traditional legacy BIOS interface that was used with Windows 7 and older systems.   Now that Windows 10 is being widely adopted I expect to see UEFI used on almost all new machines.