BitLocker Windows 10: Compatibility is Key

Managing BitLocker in Windows 10

BitLocker Windows 10So you’ve heard – Windows 10 has hit the PC world by storm, with widespread adoption in the private and public sector catching up to the consumer side. According to Gartner, the adoption of Windows 10 is faster than previous OS and the traditional refresh cycles are shortening. What’s driving the movement? Well, it’s a combination of events really, all based on one common need – Security.

Yes, I Do Take Support Calls

One of the things that is unusual about me is the fact that I like to take customer support calls. Now you might find that weird as I do run a global support organization, and presumably I have better things to do than to take tech support calls when I have a staff that I have hired to do that for me.  However, I feel that in the interest of making my support organization better, I need to be on the phones from time to time, digging into cases that get submitted via our customer portal, or by e-mail.  Here’s why:

The Human Factor

Our Product Marketing Manager, Aaron, and I had a watercooler chat the other day about taking a fresh approach to a corporation’s IT Security in the likes and regularity of spring cleaning. An approach like this would be ideal – you would have an up-to-date inventory of your hardware, you would have up-to-date software, and a complete 360 view of your organization. After completing what might be an onerous task, you would be able to identify the robustness of your environment, where your gaps might be, and where you have room to improve. In general, one might argue you would feel ‘in control’.

The Company we Keep: Celebrating businesses in Canada, featuring WinMagic’s founder & CEO Thi Nguyen-Huu

Canada’s economy is built upon the success of our citizens, their ingenuity and innovations. WinMagic CEO, Thi Nguyen-Huu speaks of his passion for innovation in building WinMagic, its comprehensive data security solutions, and the value that we bring to our customers in this video produced by Collins Barrow, one of Canada’s largest associations of chartered accounting firms, in celebration of Canada’s 150th birthday!

We Spoke with Healthcare IT Leaders – Here’s What We Learned

Businesses and Organizations in the U.S. Healthcare Industry are arguably subject to the most stringent data privacy and security laws on the planet. If you’re a Healthcare IT leader involved in compliance efforts – we certainly sympathize with you. Recently, Aaron McIntosh and I held a webinar on HIPAA Compliance for 2017 and Beyond in partnership with HiMSS – a 60,000+ member not-for-profit organization dedicated to improving healthcare through the best use of IT1. Our aim was to improve Healthcare IT leaders’ understanding of HIPAA in the context of the trends, breaches and common compliance issues we’re seeing across the industry so far in 2017. But it turns out that we gained far more insight than we shared with our audience of more than 140+ IT and Compliance leaders.

The Key to Protecting Data, Featuring Gartner

If there is one absolute truth in business, it’s that data is now everywhere. Big or small, companies wrestle with keeping data secure with an ever expanding mobile and agile workforce. Increasingly companies are turning to endpoint encryption as the answer to protecting their data.

4 Keys to Building an Independent Support Team

Recently I was on a call with a customer where one of my Team Leads and the Support Agent did most of the talking. Part way through the call, the customer asked me why I wasn’t saying anything. My response was that both my Team Lead and Support Agent had a plan that made sense and could speak to that plan. On top of that they had the ability to make decisions and adjust the plan without running it by me. Finally, I had complete confidence and faith in their abilities. The fact that I was willing to put that much faith in my people and give them that much latitude was surprising to the customer. And it’s likely surprising to you as well. But I see making the people who report to me as independent as one of the keys to having a world class support organization.  To that end, here’s what I do to encourage independence within the Tech Support organization at WinMagic.

The 6 Point Data Security Spring Cleaning Checklist

As an enterprise, you should not need an occasion to ensure that your security practices are up-to-date, fine-tuned and resilient. However, when immersed in the day-to-day it’s easy to overlook or neglect some of the standard best practices to securing your environment. The first signs of spring seem to trigger an inherent need to clean, and it’s no longer isolated to the garage or the cottage. It’s easy and worthwhile to apply the concept of spring cleaning, an annual event, to getting your security house in order too.

Here’s a 6 point checklist to get you started!

BitLocker vs [Fill in the Blank] – But Do You Really Have to Choose?

No more “BitLocker vs…” opt for integrated BitLocker management

Throughout our 20 years of experience in the endpoint encryption market, who do you think our biggest competition would be? Symantec? McAfee, maybe? Wrong, and wrong again. The biggest choice is between native crypto solutions like FileVault 2 or BitLocker vs. many other encryption solutions. After all, they’re  free, they’re integrated into the operating system, and they do their job well. But are they really our competition?

2017 International Cryptographic Module Conference and FDE cPPs

From May 17th to 19th, I had the pleasure of attending the Fifth International Cryptographic Module Conference (ICMC 2017) with my colleague, Alexander Mazuruc.   Alex usually attends this conference which focuses on cryptographic modules  and FIPS 140 type issues,  but this year there were 8 tracks on related subjects such as Quantum-safe crypto (yes, that is a thing), and Common Criteria.  The conference had about 35 different sponsors including the Trusted Commuting Group.  Overall I found the conference very informative and a good place to network in the community.