Windows 10 Support Policy

WinMagic is committed to supporting the Microsoft release cadence for Windows 10 and is working closely with Microsoft to ensure that SecureDoc software solutions are fully compatible with Windows 10 releases.

To ensure release quality, we actively monitor and test Windows Insider Program (See Here) pre-release builds. WinMagic targets compatibility within 30 days of General Availability (also known as Release to Manufacturing or RTM) releases from Microsoft.

NOTE: Late-breaking changes implemented by Microsoft to a release, or any unresolved compatibility issues raised by WnMagic with Microsoft around a scheduled release, could lead to schedule changes. We will document any changes in this article and communicate such changes to active customers.

Windows 10 Compatibility Matrix
Please refer to the table below for a list of Microsoft releases and the corresponding compatibility with SecureDoc versions. WinMagic Client Support for Windows 10 Updates is aligned with the Microsoft Modern Lifecycle Policy for Windows 10 Enterprise and Education editions (See Here).

Windows 10 Version

Windows 10 Update

Microsoft GA Release Date

SecureDoc Support
(New Install)

SecureDoc Support
(Migration or Windows Update)

Microsoft Lifecycle
(End of Service)

1809, Redstone 5 (RS5)

October 2018 Update

October 2, 2018*

Pending Microsoft Fix

Pending Microsoft Fix

April 12, 2021

1803, Redstone 4 (RS4)

April 2018 Update

May 8, 2018


SD 8.2 HF1

November 10, 2020

1709, Redstone 3 (RS3)

Fall Creators Update

October 17, 2017

SD 7.5 SR1

SD 7.5 SR1

April 12, 2020

1703, Redstone 2 (RS2)

Creators Update

April 11, 2017

SD 7.1 SR6

SD 7.1 SR6

October 8, 2019

1607, Redstone 1 (RS1)

Anniversary Update

August 2, 2016

SD 7.1 SR2A HF3

SD 7.1 SR4

April 9, 2019

1511, Threshold 2

November Update

November 10, 2015

No longer supported

No longer supported

October 10, 2017


*Delayed by Microsoft temporarily on October 6, 2018

Related Knowledge Base Articles
Please login to the Customer Portal to find the following Knowledge Base Articles (KBAs) related to Windows 10 updates/compatibility:

KBA Number



Does SecureDoc Support Windows 10 April 2018 Update/RS4?


How can I deploy Windows 10 RS2 upgrade using Configuration Manager?