Contact Support

Please complete the information below and our Support Representative will contact you shortly.

Important Notice!

If you are an existing client with a valid support account, please open a support ticket here. This will automatically generate a support case for your reference and can be tracked online.



North American Support:

Toll Free: +1 888 879 5879
Direct: 905-502-7000 

DACH/Germany Support:

+49 69 175 370 534

EMEA/UK Support:


APAC Support:

91 124 4696800




*Please note that WinMagic only provides phone support to WinMagic customers with paid Standard or Premium support contracts. Holders of Basic support contracts should instead file a ticket using our customer portal or by emailing You can find out about our support options here