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If you are an existing client with a valid support account, please open a support ticket here. This will automatically generate a support case for your reference and can be tracked online.
*Please note that WinMagic only provides phone support to WinMagic customers with paid Standard or Premium support contracts. Holders of Basic support contracts should instead file a ticket using our customer portal or by emailing support@WinMagic.com. You can find out about our support options here